Returns & Exchanges

At Naptime, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unused items in their original packaging. Whether it's a change of heart or a defective product, our dedicated team is here to ensure your refund or exchange is processed smoothly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original box and drop the package off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.